Terms of service

1. PURPOSE

These Terms of Service govern access to and use of www.monseiofficial.com.

The website is operated by MONSEI, a French SASU registered with the Paris Trade and Companies Register.

Use of this website constitutes acceptance of these Terms of Service.

Purchases made through the website are additionally governed by MONSEI’s Terms of Sale, Return and Refund Policy, Shipping Policy and Privacy Policy.

2. WEBSITE USE

You may use this website only for lawful personal purposes.

You must not use the website:

- for fraudulent or unlawful purposes;
- to interfere with the operation or security of the website;
- to transmit malicious code or harmful material;
- to collect or misuse personal information belonging to others;
- to reproduce, copy, exploit or commercially use website content without authorization.

MONSEI may restrict access to the website where necessary to protect the website, its customers or its legal rights.

3. PRODUCT INFORMATION

MONSEI aims to present its works, descriptions, dimensions, materials, prices and imagery as accurately as reasonably possible.

Minor differences in colour may occur depending on screen settings and photographic conditions.

Nothing in these Terms limits the customer’s statutory rights where a product is defective, damaged, incorrect or not in conformity with the contract.

4. ORDERS AND PURCHASES

Orders placed through www.monseiofficial.com are subject to MONSEI’s Terms of Sale.

Prices, payment terms, delivery conditions, withdrawal rights, returns, statutory guarantees and dispute-resolution rules are set out in those Terms of Sale and the relevant policies available on the website.

Customers are responsible for providing accurate billing, shipping and contact information when placing an order.

5. INTELLECTUAL PROPERTY

The website and its contents, including without limitation MONSEI’s designs, photographs, text, graphics, visual identity, logos, symbols, artworks, product imagery and other creative materials, are protected by applicable intellectual-property laws.

No part of the website may be reproduced, distributed, modified, republished, commercially exploited or used without MONSEI’s prior written authorization, except where permitted by law.

6. THIRD-PARTY SERVICES

The website may use or link to services operated by third parties, including payment providers, delivery providers and Shopify.

Those third-party services may be governed by their own terms and privacy policies.

MONSEI is not responsible for the independent content or operation of third-party websites, without prejudice to MONSEI’s obligations as seller under applicable consumer law.

7. WEBSITE AVAILABILITY

MONSEI aims to keep the website available and accurate but cannot guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable because of maintenance, technical incidents, updates or circumstances beyond MONSEI’s reasonable control.

This provision does not limit MONSEI’s contractual or statutory obligations relating to orders already placed.

8. LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

MONSEI remains responsible for its obligations as a professional seller, including applicable statutory consumer guarantees and delivery obligations.

9. CHANGES TO THESE TERMS

MONSEI may update these Terms of Service from time to time.

The version available on the website at the time of use applies to website access. Purchases remain governed by the contractual terms applicable when the relevant order was placed, subject to mandatory legal provisions.

10. APPLICABLE LAW

These Terms of Service are governed by French law.

Consumers retain any mandatory protections granted by the law applicable to them.

11. CONTACT

For questions relating to these Terms of Service:

hello@monseiofficial.com